Frequently Asked Questions

How can I Start ? Do I need to Install any Software in my PC or Laptop ?
To Start with Prodesign - Sending SMS is very much easy. You Just Need to Register with us ==> Log in to your account ==> Start Sending SMS.
When You Register with Prodesign you will get FREE SMS credits to take the demo and use our services.
Prodesign is a Web-Based Bulk SMS sending Application So it's not compulsory to download any software to avail our services. You just need PC / Laptop / Phone / Tablet with a browser with internet connection Enabled to send SMS.
How safe are my client contact lists?
Prodesign is not allowed to disclose the contacts or client lists saved to the bulksms platform.
How do I combine information in different cells in an Excel spreadsheet?
Use concatenation to combine information in different cells in a spreadsheet. This is used to either add leading numbers to mobile numbers, i.e. the country code or leading zero, or to make a personalized message for Multi-Message uploads
Can I schedule messages to be sent at a later date in SMS Prodesign?
Very well, Prodesign offers flexible options to schedule and postpone sending SMS to later dates.
Can I have more than one sender ID approved for my transactional account through Prodesign Are there any additional charges? 
Yes, you'll be able to have multiple sender ID approved for your transactional account and there aren't any extra charges for it. We only need signed scanned consent letter on your business letterhead clearly to get Sender ID approval.
Is it possible to send messages throughout the day via Prodesign?
As per TRAI regulations, transactional messages can be sent 24*7 but promotional messages can be sent between 9 am to 9 pm.
Are there SMS packages for bulk text that reduce my costs?
Yes there are, the more messages you buy the cheaper it gets. it depends on the bulk of SMS how you select. To see a list of our bulk SMS prices, please click here.
What Social Media Sites Do We Work With?
We work with many different social media channels! We work with the major social media sites like Facebook, Twitter, Google+, YouTube, Instagram and Pinterest. However, we also work with dozens of smaller social media sites as well as emerging ones.
How Long Does It Take To Rank?
Depending on your customized marketing plan, it can take 2-3 months to start seeing significant rankings. These timelines can vary depending on your type of business, campaign goals and much more. The marketing professional at Prodesign will provide you a true timeline for when you can expect results prior to beginning a campaign.
what if i want to setup and manage my own e-mails and web setting?
If you would like to be able to administer your own hosting account we can provide you with access to your online CPanel which will allow you to add, delete and modify E-mail addresses, FTP accounts more. Call for details.
Can i see how many visitors I've had to my website?
Yes we can provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
How many pages can i have on my website?
As many as you like. From a search engines point a view – the more the better!